Privacy Policy - Top Choice Real Estate

1. Introduction

Top Choice Real Estate ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile applications, and any other interactions with us. By using our services, you consent to the practices described in this policy, in compliance with the laws of Dubai and the United Arab Emirates.

2. Scope

This policy applies to all personal information we collect from individuals who interact with us, including clients, website visitors, and other stakeholders.

3. Information We Collect

We collect various types of information, including:

Personal Identification Information: Name, address, email address, phone number, date of birth, passport/Emirates ID details.
Contact Information: Address, phone number, email address.
Financial Information: Bank details, transaction history, payment information.
Property Information: Details of properties you are interested in or have transacted with us, including location, size, and value.
Usage Data: Information about how you use our services, including IP address, browser type, device type, pages visited, and other analytics.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect usage data.

4. How We Collect Information

We collect information through:

Direct Interactions: When you provide information through our website, forms, emails, phone calls, or in-person interactions.
Automated Technologies: Through cookies and tracking technologies when you use our website or mobile applications.
Third Parties: From publicly available sources, business partners, and other third-party service providers, always in compliance with applicable law.

5. Use of Your Information

We use your information for the following purposes:

Providing Services: To facilitate real estate transactions, property management, and other related services.
Communication: To communicate with you about our services, updates, and offers.
Legal Compliance: To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Marketing: To send you promotional materials and personalized offers, with your consent.
Improving Services: To analyze usage data and improve our website, applications, and services.
Security: To protect our systems and prevent fraud.

6. Disclosure of Your Information

We may share your information with:

Service Providers: Third-party providers who assist us in providing our services.
Legal Authorities: When required by law or to protect our rights.
Business Partners: To offer you joint products or services.
Affiliates: Within our corporate group for internal business purposes.
Other Users: When you interact with other users on our platform.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of sensitive data.
Secure server infrastructure.
Regular security assessments and updates.
Strict access control.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Your Rights

Under Dubai and UAE law, you have the following rights:

Access: You can request access to your personal information.
Correction: You can request to correct any inaccuracies in your information.
Deletion: You can request the deletion of your information, subject to legal limitations.
Objection: You can object to the processing of your information for marketing purposes.
Withdrawal of Consent: You can withdraw your consent to the processing of your information.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

11. International Data Transfers

If we transfer your information outside of the UAE, we will ensure adequate safeguards are in place to protect your data, in compliance with applicable laws.

12. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect information from children.

13. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.

14. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Top Choice Real Estate
info@topchoiceuae.ae

15. Governing Law

This Privacy Policy is governed by the laws of Dubai and the United Arab Emirates.